Return & Refund Policy

ALL SALES ARE FINAL.

Thank you for shopping with Sarah Kolis! We truly appreciate your support and want you to feel confident in your purchase. Please review our policy carefully before placing your order.

All Sales Are Final

All purchases made through Sarah Kolis are final sale. We do not accept returns, offer exchanges, or provide refunds for any products purchased through our website.

This policy applies to all merchandise, including but not limited to:

• Accessories and bridal accessories

• Personalized and embroidered items

• Custom and made-to-order products

• Holiday ornaments and seasonal merchandise

• Sale, promotional, and regularly priced items

Please carefully review product descriptions, sizing, personalization details, and order information before completing your purchase.

Order Changes & Cancellations

Once an order has been placed, we cannot guarantee changes, modifications, or cancellations. Please ensure all order details are correct before submitting your purchase.

Damaged, Defective, or Incorrect Orders

We take great care in preparing each order. If your purchase arrives damaged, defective, or different from what you ordered, please contact us within 5 days of delivery at hello@sarahkolis.com

Please include your order number and clear photographs of the item and packaging so we can review the issue and determine the appropriate resolution.

Nothing in this policy limits any rights or remedies available to customers under applicable law.

Questions About Your Order?

If you have questions about a product or your purchase before ordering, we would love to help!

Please reach out to hello@sarahkolis.com

Thank you again for supporting Sarah Kolis. We are so grateful for your business!